Returns Policy
Last updated on 12th Oct. 2018
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy
Returns
All returns must be postmarked within 15 days of the purchase date. All returned items must be in new and unused condition, with all original tags, seals and labels attached.
Non Returnable products
To maintain safety and integrity of our products Herbal Capsules, Tablets, Oils, Teas, Salves and other herbal formulations are not returnable.
Return Process
To return an item, place the item securely in its original packaging and proof of purchase, and mail your prepaid return to the address provided to you via email along with return authorization/
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow up to 7 days from the receipt of your item to process your return.
Shipping charges are not refundable unless it is due to our error in processing your order. Return shipping is the responsibility of the buyer.
Paying customs duty, VAT and all other taxes are responsibility of the customer. These charges are paid directly to their respective governments and cannot be reimbursed or claimed from us.
Exceptions
For defective, damaged or wrong products, please contact us at the customer service number below to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy please contact us at americanayurveda@gmail.com
